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Common Questions about ordering & shipping
What's the easiest way to order?
1. Secure Order Form, We accept Visa, Mastercard, Discover and American Express. For your security our SSL secure order form utilizes the highest grade encryption available. You can order online using our Secure Online Order Form by simply cutting and pasting or writing the description of each item you'd like to order. Example: Spalding Yogi Berra mitt $65. Email confirmation of your order will be promptly sent.
2. Paypal. Those of you with Paypal accounts are welcome to pay with Paypal. You can email us with the item(s) you're interested in and we'll email you a Paypal invoice or you can place your order using our Secure Order Form and choose Paypal as your payment method and a Paypal invoice will be emailed to you.
3. Phone (800) 304-3166 from 10am to 5pm Pacific Monday through Saturday. If someone does not answer please leave a message with the best time to return your call.
4. Checks or Money Orders should be sent to: Sports Artifacts, Box 129 Carmel Valley, CA 93924
You can ask questions by phone or email: firstname.lastname@example.org.
How much is shipping?
Free Expedited (2-3 day) Shipping (USPS Priority Mail or USPS First Class) on all orders of $25 or more and $3.95 flat rate on all orders under $25, within the USA.
Fed-Ex Second Day Guarantee, $39.95 for first 1 pound, $5 for each additional pound. Place order by 11am Pacific (2pm Eastern) for guaranteed second day delivery. Please note this does not include Saturday or Sunday delivery.
Fed-Ex Overnight, $69.95 for first 1 pound, $10 for each additional pound. Place order by 11am Pacific (2pm Eastern) for guaranteed next day delivery. Please note this does not include Saturday or Sunday delivery.
USPS International, $19 (for first pound then $10 for each additional pound).
UPS to Canada, $19 (for first 2 pounds then $3 for each additional pound).
l Free and $3.95 flat rate shipping applies to USA orders.
Will I be charged sales tax?
No. We pay all required sales taxes, including California state sales tax, not you.
I'm buying a gift for my spouse/partner and I don't want them to know about it.
Sports Artifacts will be happy to ship your order to your place of work or a friend's or relative's house (we do it all the time).
How soon will I get my order?
If you choose standard flat rate shipping we will get your order to you within one week of your order and usually within 3 days. We find that excellent service brings customers back.
We ship your Fed Ex Overnight or 2nd Day packages same day on orders placed by 11am Pacific.
Orders placed during the weekend will be shipped on Monday.
What if I wish to return the item I ordered?
No problem, just send it back within 14 days of receipt in original condition and your original purchase price will be refunded immediatly. No questions, no hassles. You do not need to have your return pre-authorized or approved, just let us know it's coming and send it back well packed. For your security please send the item with tracking and/or insured.