[HOME] [BACK TO WELCOME] |
Sports Artifacts
|
and Common Questions about ordering & shipping What's the easiest way to order? 1. We'll email you a PayPal/Venmo or Square credit card invoice. Simply email us and let us know what items you would like and we will email your choice of a PayPal invoice or a Square credit card invoice. If you prefer a PayPal invoice please make sure to give us the email associated with your account. If you prefer to pay by credit card, you can use Visa, Mastercard, Amex or Discover with the Square invoice. PayPal and Square are the two most secure online payment systems in the world. 2. Phone (800) 304-3166 from 10am to 5pm Pacific Monday through Saturday. If someone does not answer please leave a message with the best time to return your call. 3. Checks or Money Orders should be sent to: Sports Artifacts, 11714 N. Island Cove Lane, Portland OR 97217 You can ask questions by phone or email: sportsartifacts@gmail.com. How much is shipping? Free (2-5 business days) Shipping (USPS Ground Advantage, Priority Mail or Fed-Ex Ground) on all orders of $50 or more and $4.95 flat rate on all orders under $50, within the USA. Fed-Ex Second Day Guarantee, $39.95 for first 1 pound, $10 for each additional pound. Place order by 11am Pacific (2pm Eastern) for guaranteed second day delivery. Please note this does not include Saturday or Sunday delivery. Fed-Ex Overnight, $69.95 for first 1 pound, $15 for each additional pound. Place order by 11am Pacific (2pm Eastern) for guaranteed next day delivery. Please note this does not include Saturday or Sunday delivery. USPS International, $25 (for first pound then $10 for each additional pound). USPS to Canada, $19 (for first pound then $5 for each additional pound). l Free and $4.95 flat rate shipping applies to USA orders. Will I be charged sales tax? No. We pay all required sales taxes, including California state sales tax, not you. How soon will I get my order? If you choose standard flat rate shipping we will get your order to you within one week of your order and usually within 5 days. We find that excellent service brings customers back. We ship your Fed Ex Overnight or 2nd Day packages same day on orders placed by 11am Pacific. Orders placed during the weekend will be shipped on Monday. What if I wish to return the item I ordered? No problem, just send it back within 14 days of receipt in original condition and your original purchase price will be refunded immediatly. No questions, no hassles. You do not need to have your return pre-authorized or approved, just let us know it's coming and send it back well packed. For your security please send the item with tracking and/or insured. |